Payment help
Contact HCR Digital Works about Mouseion support payments or request a refund. No account or email address is required. A steward reviews requests here; return with your private receipt to read the reply.
Sending a request does not automatically issue a refund. A correspondence receipt is not proof of payment ownership or permission to refund a payment. Support buys no access, admission or Fellowship priority.
Keep card numbers, passwords, API keys and bank details out of your message. If you have a Stripe receipt, its reference is enough to begin. Do not paste a private receipt link.
Start a request
Save this before sending
Keep both values private. Anyone with them can read and add to this correspondence. There is no email recovery if you lose them. They are not saved in this browser.
- Request ID
- Recovery code
Read a reply or add a message
Your request and replies are private operational correspondence, separate from Fellowship applications and scholarly records. They are kept in protected operational storage and recovery backups. A steward may remove closed correspondence when it is no longer needed; older copies can remain in recovery backups. Card details are not needed and must not be submitted. Close this page when finished on a shared device.